Travel Agent / Customer Service Representative

Travel Agent / Customer Service Representative

Alexander Travel, An Ierulli Family Company

Peoria, IL (Metro Centre Location) | Full-Time | In-Office Position

No Travel Experience Required!

Are you a people person who enjoys helping others and delivering outstanding customer service? Alexander Travel is seeking an energetic, friendly, and motivated individual to join our team as a Travel Agent / Customer Service Representative. This is a full-time, in-office opportunity with a well-established company that values teamwork, professional growth, and exceptional service.

Whether you have experience in customer service, retail, hospitality, sales, or another customer-focused field, we encourage you to apply. We provide training and support to help you build a successful career in the travel industry.

Compensation & Benefits

• $19-$20 per hour, based on experience
• Health Insurance
• Paid Vacation and Sick Time
• 401(k) with Company Match
• Monday-Friday Schedule
• Career Growth Opportunities

Responsibilities

• Assist clients with travel-related inquiries and reservations
• Provide exceptional customer service in person and over the phone
• Maintain accurate records and documentation
• Communicate professionally with clients and vendors
• Support daily office operations and administrative functions

Qualifications

• Strong customer service and communication skills
• Professional telephone manner
• Excellent organizational and multitasking abilities
• Basic computer proficiency
• Retail, sales, hospitality, or customer service experience is a plus
• Positive attitude and willingness to learn
• Desire to grow within the company and travel industry

Why Join Alexander Travel?

At Alexander Travel, you'll become part of a supportive and welcoming team that is passionate about helping clients create memorable travel experiences. We invest in our employees and provide opportunities for long-term career development in a fun, professional work environment.

Apply Today!

If you're ready to start an exciting new career and enjoy helping people, we'd love to hear from you. Click Apply Now or contact Alexander Travel for more information.

Alexander Travel is an Equal Opportunity Employer committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under federal, state, or local law.

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